Intro Paragraph... Bringing Mediation into the Mainstream by John Sturrock First published on Kluwer Mediation Blog on 2 July 2019 Being a mediator brings surprises along the way. For me, I was presented with what turned out to be the biggest challenge of my professional career last November when the Cabinet Secretary for Health in Scotland appointed me to conduct a review of allegations made by staff (through whistle-blowers) of bullying and harassment in Scotland’s geograph

Workplace conflict is inevitable. While some problems can be resolved internally by Human Resource or Management, other issues are more effectively settled with an outside Mediator. Often, it is easier for someone on the outside to evaluate the situation from both a systems’ perspective and on a personal level, than it is for an individual who is involved in the organization’s everyday operations. In particular, an outside third-party can help when dysfunctional issues have b